Laguna Resort & Spa, a member of Mitsis Premium Collection, has established its presence on the island of Crete as a result of its excellent facilities and well-trained personnel. The golden colour tones, the handmade furnishings and the stylish decoration of our Lobby together with our warmest welcome is where your unforgettable holidays begin.
Designed with style and passion for luxury, the Laguna guestrooms are the best place to host your holiday experience. All necessary equipment and amenities are there to make your stay pleasant and comfortable. The hotel consists of 183 bungalows, 34 of which are surrounded by the Laguna Lake, 52 standard and 27 family rooms in main building, 87 family bungalows and 2 presidential suites with private pool.
The hotel is located in Crete, in Heraklion, the island’s capital. The hotel is located in the area of Anissaras, on the beach, with a favourable proximity to major attractions.
Location
The hotel is located in Crete, in Heraklion, the island’s capital. The hotel is located in the area of Anissaras, on the beach, with a favourable proximity to major attractions.
Accommodation
Designed with style and passion for luxury, the Laguna guestrooms are the best place to host your holiday experience. All necessary equipment and amenities are there to make your stay pleasant and comfortable. The hotel consists of 183 bungalows, 34 of which are surrounded by the Laguna Lake, 52 standard and 27 family rooms in main building, 87 family bungalows and 2 presidential suites with private pool.
Services
SPORTS & LEISURE FACILITIES
Free of charge
Tennis court with artificial grass
Mini soccer court with artificial grass
Gymnastics
Gym
Aerobics – Aquarobics
Beach volley
Pedal boats, canoes
Water polo
Table tennis
Darts
Cards room
At extra charge
Water sports (engine fuel operating equipment)
Games Room
SWIMMING
5 outdoor pools, one main pool, a complex of 3 with waterfalls approx. 1500 m² and one children’s pool at Mitsis Wonderland
Umbrellas & sun beds available free of charge on the beach as well as by the pool area
Towels for the beach & pool free of charge
The beach is supervised by a professional lifeguard
FOR OUR LITTLE ONES
Integrated children pool with sea water
Waterslides (supervised by professional lifeguard)
Playground & playroom
Full animation program
ENTERTAINMENT PROGRAMME
Theatre
Events with multilingual animation team (games, musicals, cabarets, sketches, shows, competitions, special music night etc)
Live Music Nights at the All Day Bar Area
WELLNESS & SPA
A world of relaxation, attention and indulgence awaits you at the Laguna Wellness & Spa “Zeen Spa”. Here, you can discover our philosophy, based on the Eastern ideals that harmony between body and soul is the source of true beauty and health. The music, the colours and the tranquility inside our spa will inspire you for a massage from our qualified personnel. For more information, please download our detailed spa menu.
WITH COMPLIMENTS FOR OUR GUESTS
With compliments gifts to Mitsis Friends Club guests in the room one day before departure.
With compliments gifts to all kids according to age group.
Facilities
Food & Beverages
Laguna Resort & Spa offers you all-inclusive flavours and tasty proposals from around the world. Guests are invited to taste our gastronomic selection in any of our 7 restaurants.
MAIN RESTAURANT
Early Breakfast: 05:00 – 06:45 Continental (by order)
Breakfast time: 07:00 – 10:00 Buffet
Late breakfast: 10:00 – 10:30 Continental Buffet
Breakfast room service: 07:15 – 11:00 (by order)
Brunch every Sunday: 07:15 – 11:00
Lunch time: 12:30 – 14:30 Complete Buffet
Dinner time: 19:00 – 21:30 Complete Buffet
CRETAN TAVERN
Traditional Cretan food
Lunch time: 12:30 – 14:30 (last order)
Dinner time: 19:00 – 21:30 (last order)
ASIAN RESTAURANT
Fusion Cuisine
Dinner time: 18:30 – 21:30 (last order)
MEXICAN RESTAURANT
Tex-Mex Kitchen
Dinner time: 18:30 – 21:30 (last order)
SUSHI RESTAURANT
Serving Sushi Bites
Lunch time: 12:30 – 14:30 (last order)
Dinner time: 19:00 – 21:30 (last order)
ITALIAN RESTAURANT
Freshly made Italian favourites!
Lunch time: 12:30 – 14:30 (last order)
Dinner time: 19:00 – 21:30 (last order)
CREPERIE & GELATERIA
Serving crepes -sweet or savoury-, waffles, ice-cream and sweets
Opening hours: 10:30 – 02:00 (01:45 last order)
Late arrivals service.
ALL-DAY BAR
Serving our guests with refreshing drinks, alcoholic drinks, hot beverages and aperitifs
Opening hours: 08:30 – 01:00
NIGHT BAR
A variety of spirits, hot beverages and cocktails served
Opening hours: 18:00 – 01:00
CHAMPAGNE BAR
Enjoy magnificent views of the Cretan Sea with a glass of champagne!
Opening hours: 18:00 – 01:00 (adults only)
LAGUNA POOL BAR
Opening hours: 10:30 – 00:00
THEATRE POOL BAR
Opening hours: 10:30 – 18:00 & 20:30 – 23:00 (during the shows)
F&B EXTRAS
- 24hrs All-inclusive service
- Brunch every Sunday: 07:15 – 11:00
- Espresso and cappuccino served during breakfast
- Freshly squeezed orange juice during breakfast
- Greek breakfast corner
- Ice cream cart at the pools and beach every afternoon
- Snack corner next to the Theatre Pool Bar offering hot-dogs, pizza & snacks
- Upgraded bar service with new drinks list, wine collection and international spirits
- Waiter service at the pools and beach
Check-in / Check-out Policy
Check-in: from 14:00 h
Check-out: until 12:00 h
